MISSION STATEMENT & GIVING
|Unicef||Red Cross||Toronto Kiwanis Music Festival|
|Smile Train||World Vision||Bobcaygeon Music Council|
Additionally, SolidTrust has a dedicated account which assists its own members! If you are aware of an STPay member in need, please send an email to beneficiary @ solidtrustpay.com with full details outlining the situation. We will assess and provide monetary assistance accordingly. If you wish to donate to our Member Assistance Fund, login to your account and do a member to member transfer to username: STPay_Relief_Funds. Transfers can be as small as $0.50 and every penny helps. Your donation will be acknowledged and appreciated.
In today's electronic world, companies are losing the personal touch when it comes to customer support. SolidTrust Pay believes that a friendly and helpful real live person is a crucial part of our customer service department. We offer a toll free North American phone number and for our International clients, a regular phone line, ticket support and LiveChat. For members in difficult time zones and after business hours inquiries, our support ticket service is online 24/7/365. When you contact us, you will always be treated with respect, listened and attended to without having to push every button on your phone to do so! When you need us, we're here for you!
Our global online world is an amazing yet terrifying place. Information and knowledge is instant; we have access to services with the utmost of speed and convenience. Our online devices, however, make us vulnerable to identify theft, card and bank account theft, viruses, hackers and cyber criminals - all after YOUR money and personal information! Our dedicated investigations and compliance staff work to ensure your account is protected at all times.
If you become a victim of online abuse, financial loss due to stolen information or identity theft, we quickly work with you to stop and repair any damages. We also comply with global government regulations to stop terrorist financing and the laundering of funds gained through criminal acts.
As a SolidTrust Pay Member or Merchant, be confident that you are in the company of one of the world's most respected and ethical payment processors!